Knowledge Base

Difference between a cofred agent account and cofred merchant account

Cofred Agent account offers agent with shops or offices to render point of sales services (pos) ,bill payments, money transfer while receiving commission according to their sales. Cofred...


How To Send Money To Any Bank Account In Nigeria

STEP 1: Tap on the app icon on your phone screen and then enter your 4-digit pin to open the app STEP 2: Click on the MENU BAR at the top left of the screen from the displayed...


How To Deposit Money Via Bank Deposit (Manual)

HOW TO DEPOSIT INTO YOUR COFRED ACCOUNT VIA BANK DEPOSIT (MANUAL) STEP 1 Tap on the app icon on your phone screen and then enter your 4-digit pin to open the app STEP 2Click on the MENU...


How To Deposit Money Via Bank Card!

HOW TO DEPOSIT INTO YOUR COFRED ACCOUNT VIA BANK CARD *NOTE* You must have linked/add your bank's debit card. STEP 1 Tap on the app icon and then enter your 4-digit pin to open the...


How can I upgrade my Personal Account to Merchant Account 

This option is only accessible on  the web   Follow the steps below;    step1: Log in to your cofred account       step2: Click on settings...


Missing Account Balance!

If your account balance is not updated or missing, please note that you have nothing to worry about, we are currently running series of updates on our system which may affect your account...


How can I fund my Cofred Naira Account?

As a Nigerian, depositing into your Cofred Naira Account is very fast and easy.There are two options of depositing into your Cofred Naira Account which are: 1. Credit/Debit CardHere are...


How to fund my Cofred Cedi Account

To deposit into your Cofred account from Ghana, please follow these few steps below: For the web Step 1: Log in to your Cofred account,Step 2: Click on "money" displayed on your...


How to Order for a Cofred Virtual Card

Go beyond borders without restriction and enjoy unlimited access to numerous websites both local and international with our virtual card. To order, just follow the steps below: On The...


How can I send money to the United States of America?

We have made it easier and faster to send money to the United States of America through different means which are:Bank transfer,Paypal tranfer andPerfect Money transfer. To send your...


How can I send money to Ghana through Cofred?

We have made it easier to send money to Ghana as fast as possible through the following means:Mobile money transfer,Bank transfer,PayPal tranfer andPerfect Money transfer. To send money,...


How can I order for Cofred plastic card?

Kindly visit our website and log in to your account; then click on CARDS from the menu; then click on ORDER PLASTIC CARD. Enter your shipping details, and submit.  Please...


Who do I contact for further enquiries?

Kindly visit the nearest Cofred branch or go through the Frequently Asked Questions (FAQs) on our support page to gather more information about us and about our services.  If you're...


Can I request for POS / WEB limit increase on my Verve Card?

Yes. Kindly contact us through any of the avenue below.


What is the Local POS & WEB limit on my Verve Card?

POS limit is N500,000 while WEB limit is N1,000,000


Features and Benefits of Cofred Verve Card.

Features:  Secured with chip and pin technology for enhanced protection of funds.  Denominated in Naira  and accepted wherever the Interswitch logo or verve logo is...


How can I protect my Verve Card from fraud?

You can protect your Verve Card from fraud by taking note of the following instructions:   1. Do not disclose your PIN to anyone.  2. Keep your card safe and out of sight and...


Can I still order a Cofred Plastic Card even if I am not in Nigeria?

Yes! You can order the Cofred Plastic Card but you will not be able to use it as it is restricted to Nigeria only.   You can order the card for someone in Nigeria who shares your...


How do I shop on the web?

Select the item you wish to purchase; proceed to ‘Checkout’; provide your Verve Card number; provide your Card Expiry date; provide the CVV number (the last three digits...


What is my PIN?

PIN stands for “Personal Identification Number”. It is the four-digit number known only to you and used to complete transactions on ATMs and other pertinent payment devices.


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