Knowledge Base

Missing Account Balance!

If your account balance is not updated or missing, please note that you have nothing to worry about, we are currently running series of updates on our system which may affect your account...


How can I fund my CofredPay Naira Account?

As a Nigerian, depositing into your CofredPay Naira Account is very fast and easy.There are two options of depositing into your CofredPay Naira Account which are: 1. Credit/Debit CardHere...


How to fund my CofredPay Cedi Account

To deposit into your CofredPay account from Ghana, please follow these few steps below: For the web Step 1: Log in to your CofredPay account,Step 2: Click on "money" displayed on your...


How to Order for a CofredPay Virtual Card

Go beyond borders without restriction and enjoy unlimited access to numerous websites both local and international with our virtual card. To order, just follow the steps below: For the...


How can I send money to the United States of America?

We have made it easier and faster to send money to the United States of America through different means which are:Bank transfer,Paypal tranfer andPerfect Money transfer. To send your...


How can I send money to Ghana through CofredPay?

We have made it easier to send money to Ghana as fast as possible through the following means:Mobile money transfer,Bank transfer,PayPal tranfer andPerfect Money transfer. To send money,...


How can I order for CofredPay plastic card?

Kindly visit our website and log in to your account; then click on CARDS from the menu; then click on ORDER PLASTIC CARD. Enter your shipping details, and submit.  Please...


Who do I contact for further enquiries?

Kindly visit the nearest CofredPay branch or go through the Frequently Asked Questions (FAQs) on our support page to gather more information about us and about our services.  If...


Can I request for POS / WEB limit increase on my Verve Card?

Yes. Kindly contact us through any of the avenue below.


What is the Local POS & WEB limit on my Verve Card?

POS limit is N500,000 while WEB limit is N1,000,000


Features and Benefits of CofredPay Verve Card.

Features:  Secured with chip and pin technology for enhanced protection of funds.  Denominated in Naira  and accepted wherever the Interswitch logo or verve logo is...


How can I protect my Verve Card from fraud?

You can protect your Verve Card from fraud by taking note of the following instructions:   1. Do not disclose your PIN to anyone.  2. Keep your card safe and out of sight and...


Can I still order a CofredPay Plastic Card even if I am not in Nigeria?

Yes! You can order the CofredPay Plastic Card but you will not be able to use it as it is restricted to Nigeria only.   You can order the card for someone in Nigeria who shares your...


How do I shop on the web?

Select the item you wish to purchase; proceed to ‘Checkout’; provide your Verve Card number; provide your Card Expiry date; provide the CVV number (the last three digits...


What is my PIN?

PIN stands for “Personal Identification Number”. It is the four-digit number known only to you and used to complete transactions on ATMs and other pertinent payment devices.


Can I use my Verve card to shop on all websites (domestic & international)?

Verve card works only on “domestic” websites bearing the Interswitch or Verve acceptance logo.


How do I activate my card?

Activate your Verve Card by selecting your preferred PIN (Personal Identification Number) on the Customer PIN Selectable Machine at our Customer Service Desk before leaving the branch OR...


Can Verve cards work on the web?

Yes, but only on websites bearing the Interswitch or Verve acceptance logo.    


How much can I earn when I refer someone to CofredPay?

The amount you earn is not actually fixed! Kindly go through the rules and conditions below:   1. You will earn a 5% commission on every transaction fee that we charge your...


What is the illing address of my CofredPay Virtual Card?

The CofredPay Virtual Card can assume any address. However, the card is originally issued in the United State of America and depending on the merchant you are paying, the actual billing...


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